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Acceptable Use Policy (AUP)

Last Updated: October 15, 2025

This Acceptable Use Policy (“AUP”) outlines the rules and guidelines for using FluidHost services.
By using our hosting, domains, or any related services, you agree to comply with this AUP.
Violations may result in suspension or termination of your account without notice or refund.

1. General Conduct
You must use our services responsibly and lawfully.
You agree not to use FluidHost services for any activity that:

  • Violates any applicable local, national, or international law or regulation.

  • Harms or attempts to harm minors, individuals, or organizations.

  • Interferes with or disrupts the security, performance, or availability of our network or other customers.

    • 2. Prohibited Content

    Hosting the following types of content is strictly prohibited:

  • Illegal material (e.g., pirated software, copyrighted movies, or music)

  • Hacking tools, exploits, or malware

  • Adult, pornographic, or sexually explicit material

  • Content that promotes hate, violence, discrimination, or terrorism

  • Scam, phishing, or fraudulent websites

  • Proxy scripts, anonymizers, or bulk mail scripts

    • We reserve the right to remove or disable access to any content violating this policy.

    3. Email and Spam Policy

    You may not use our servers or services to:

  • Send unsolicited bulk emails (spam)

  • Run mailing lists without proper consent and opt-out mechanisms

  • Send deceptive, misleading, or fraudulent emails

  • Use open relays or spam-related scripts

    • Accounts found sending spam will be immediately suspended and may be reported to relevant authorities.

    4. Resource Usage

    To ensure stable service for all customers:

  • You may not run CPU, memory, or bandwidth–intensive processes continuously.

  • Shared hosting plans must be used for website hosting only, not file storage or backups.

  • Cron jobs, background daemons, or custom server processes must be approved in advance.

    • FluidHost reserves the right to limit or suspend accounts that exceed normal usage patterns.

    5. Network and Security

    You must not:

  • Attempt to gain unauthorized access to any account or server

  • Perform DDoS, port scanning, or penetration testing without consent

  • Modify, intercept, or forge network traffic or headers

  • Upload or distribute viruses, worms, or malicious scripts

    • Security violations may result in immediate termination and possible legal action.

    6. Reseller Responsibilities

    If you are a reseller:

  • You are responsible for ensuring your clients comply with this AUP.

  • Repeated or serious violations by your clients may result in suspension of your reseller account.

    • 7. Reporting Abuse

    If you become aware of any abuse or violation of this AUP, please report it immediately to:
    [email protected]
    Include as much detail as possible (domain, logs, timestamps, description) so we can investigate promptly.

    8. Enforcement

    Violation of this AUP may result in:

  • Warning or temporary suspension

  • Permanent termination of service without refund

  • Removal of offending content

  • Legal action, if applicable
    FluidHost reserves the right to determine what constitutes a violation at its sole discretion.

    • 9. Policy Updates

    We may revise this AUP periodically. The latest version will always be published on our website.
    Continued use of our services after updates constitutes your acceptance of the revised terms.

    10. Contact Information

    [email protected]
    fluidhost.com